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Our quality policy

What drives us

"If there is a way to do it better, find it"

Thomas Edison

Our guiding principles

Fair pricing

Our products are fairly priced and the same for all customers. We are happy to pass on price advantages from larger quantities to our customers. The same applies to our dealings with suppliers.

Partnership

We are not interested in short-term success, but are looking for long-term cooperation based on partnership. Every transaction must bring success for both sides. We do not sell anything that the customer does not need, even if we lose business or make less turnover as a result. Long-term customer satisfaction is our top priority. We also seek long-term, partnership-based cooperation with suppliers.

Service

We always strive to offer our customers the best possible service. This begins with advice during the quotation phase and continues until our customer has installed and commissioned the equipment. If there are problems in the field or a device is defective, we always endeavor to find the optimum solution.

Innovation

Offering the most innovative solutions in our niche market is what drives us. SCHNIER has been a pacesetter in this field for decades and we work on this every day.

Environmental awareness

We all bear responsibility for our environment and our fellow human beings. We try to pollute our environment as little as possible and protect it in the best possible way.

Living values

Honesty, helpfulness, openness and straightforwardness are values that we live by every day.

Quality awareness

We know what it means when a high-voltage generator fails, e.g. in a paint shop, which is why quality is more important than speed and profit. Our products are designed for years of continuous operation under maximum load and are carefully produced and tested accordingly.

This is what S C H N I E R stands for

Safety

safety is a central point of our philosophy; cooperating in standardisation bodies and cooperation with authorities make it possible.

Chances and Risks

Chances and recognising opportunities and avoiding risks leads to steady improvement. "If there is a way to do it better, find it". [Thomas Edison]

High quality

High quality is the result of responsible and enthusiastic staff.
A functional Quality management system ensures our quality standards.

Nearness to the market

Nearness to the market and cooperating with users like partners leads to practice-oriented products and customer satisfaction.

Innovation

Innovation is no coincidence, but is created by lateral thinkers. Enthusiasm is precondition. Innovation = enthusiasm × farsightedness + vision + courage

Experience

Experience does not compete with innovation for us, but rather, the marriage of experience with new ideas brings optimal solutions.

Result of this quality policy

Result of this quality policy is our success and therefore also the success of our customers. Only a "win-win" situation brings satisfaction in the long run.